Refund and Returns Policy

CELLCUBA – Refund and Returns Policy

At CELLCUBA, we stand behind the quality of all our products and offer a 30-day limited warranty from the date of purchase, exclusively against manufacturing defects.

Warranty Coverage

– Applies to all electronic products and accessories purchased at CELLCUBA

– The warranty only covers proven manufacturing defects or failures.

– It does not cover damages caused by misuse, improper handling, drops, moisture, unauthorized repairs, or normal wear and tear.

Conditions to Apply for Warranty

– The product must be returned to our office in Miami for inspection.

– It must be in its original packaging, with all accessories included, without signs of misuse or physical damage.

– Proof of purchase (invoice or receipt issued by CELLCUBA) is required.

– Our technical team will perform an inspection to confirm whether the issue is due to a manufacturing defect.

Claim Process

– Contact our support team at info@cellcuba.com to start the review process.

– Bring or ship the product to our office for evaluation.

– If it is confirmed that the product has a manufacturing defect, you may choose between:

• Product replacement (subject to availability), or
• Store credit for future purchases.

Limitations

– This warranty does not cover data loss, shipping expenses, or indirect damages.

– CELLCUBA is not responsible for failures caused by misuse or external conditions unrelated to manufacturing.

– The final decision regarding warranty validity will be determined by our technical team.

Updates

CELLCUBA reserves the right to update this policy at any time. The current version will always be available on our website.

Last updated: 9/01/2025